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Whether you know it or not, your computer keeps a log of every time any program opens, closes, deviates from its programming, or crashes. It also keeps logs of hardware issues, such as slow fan speed, hard drive degradation, and other problems. Our remote dashboard reads these log files and is programmed to detect trends in the errors. If your hard drive is repeatedly having lost cluster issues, you won't know it, but we will. We will call you and schedule a time for our technician to login and inspect the problem remotely.
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