Call The Nearest Office Today
Eastern, NC: 252-321-8974
Western, NC: 704-269-8422
Fax: 720-293-5318
Email: support@twistednetworx.com
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Connecting to our Live technicians couldn't be easier. If you have a working internet connection, anyone can take advantage of our immediate support from any PC in the world!
How It Works:
Step 1: Enter your Information
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Enter Your name in the box provided.
Enter your Company in the box provided (optional).
Enter your email address (in case we lose connection and need to contact you back)
Press "Connect"
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Step 2: Run the OutReach Anywhere Connector
When you press connect, you will be prompted to Run or Save the connector program. Since you will only need this one time, press Run to begin the process.
Step 3: Press Run again
Now that you have downloaded the applet to your computer, press Run again to launch the installation. This should take less than 30 seconds to complete.
Step 4: (Vista Users Only)
Vista users will be greeted with the following UAC prompt. Just press "OK" to allow the program to elevate your session.
Step 5: Begin Your Support Session
You will be greeted with the support screen shown below. At the same time, our technician on-duty will be prompted that a customer is waiting in the queue for support and can begin diagnosing your problem.
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