Over 90% of computer related problems in today's world are related to software, not hardware. For you, the customer, this means nine times out of ten our technicians can remotely solve your problems over the phone using the internet. Waiting for a service company to dispatch a technician can take hours, or sometimes even days. Remote repair takes out the wait! You can have your comptuer repaired while you watch! Our technicians can login, repair your issues, and have you back up and running in minutes! Give us a call today to see if remote assistance is the right solution for you!

Benefits to Remote Assistance

• Remote assistance customers get a 25% discount on our service!
• There's no truck to send, and no wait, so we can afford to do it for less!
• They typical response time is immediate! We can usually fix the problem right then!
• If you need to schedule a service time, we can do that free of charge and be available when you need us!
• You can watch the technician as he works, so you know exactly what's being done to your computer!
• Customers who use us for remote assistance are entitled to a free month of service if they choose to subscribe to OutReach remote monitoring!

Other Services We Offer Remotely:

• Assistance with setting up your email account.
• Virus Removal and Antivirus Installation.
• Software Training! (Group discounts available)
• Repair windows problems and speed up your computer!

Read more about remote assistance and OutReach in our FAQ.